Root Cause Analysis Tools and Techniques

Root cause analysis (RCA) is a technique to find the underlying causes of problems an organization may face. To best understand RCA, one should be familiar with the tools and techniques that can be used to identify and measure root causes.

For internal auditors, RCA is essential because it moves audit work beyond identifying symptoms and control failures to understanding why those issues occurred. Internal auditors can provide more meaningful insights, support well‑reasoned conclusions, and develop recommendations that help prevent issues from recurring.

SKU: 1010.LMS.LM01.0012.01.01

Price: $109.00

Your price: $109.00

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Who will benefit from this course?

This course will benefit senior and staff auditors, as well as internal leaders seeking an overview of root cause analysis techniques, tools, and measurement.

Course Objectives

Explain the purpose and importance of root cause analysis in strengthening internal audit conclusions and supporting meaningful, risk-focused recommendations.
Apply root cause analysis concepts consistently across the audit lifecycle, including planning, fieldwork, and reporting.
Distinguish between symptoms, apparent causes, and root causes to avoid premature conclusions and ineffective corrective actions.
Analyze control testing results and business processes to identify conditions that contribute to recurring issues or inconsistent outcomes.
Use structured root cause analysis tools and techniques to identify, measure, and prioritize root causes based on impact and significance.